Follow

Firewall settings (generic)

Although we do not have every firewall listed, most modern commercial firewalls are capable of handling our UCaaS service.

 

1. Ensure "SIP ALG" is disabled

 

We generally create a rule to allow and prioritize all traffic to and from our servers.  Most communication occurs over port 5060, but there are some other services that run over other ports.

 

For APOLLO servers:

 

1. Allow and prioritize all traffic to and from corenj-syn.viirtue.com (209.123.15.34)

2. Allow and prioritize all traffic to and from our geo server: syn-fl.viirtue.com (65.151.8.15)

3. Allow all traffic to and from our provisioning server: p-nj.viirtue.com (209.123.15.36)

4. (optional) enable option 66: http://p-nj.viirtue.com/cfg

 

For Zeus servers:

 

1. Allow and prioritize all traffic to and from: ele-fl.viirtue.com (65.151.8.4)

2. Allow and prioritize all traffic to and from our geo server: ele-nj.viirtue.com (209.123.15.57)

3. Allow all traffic to and from our provisioning server: p-fl.viirtue.com (65.151.8.7)

4. (optional) enable option 66: http://p-fl.viirtue.com/cfg

 

For White Label Partners:

 

1. Allow and prioritize all traffic to and from core-nj.5060.cloud (209.123.15.34)

2. Allow and prioritize all traffic to and from our geo server: core-fl.5060.cloud (65.151.8.15)

3. Allow all traffic to and from our provisioning server: p1.5060.cloud (209.123.15.36)

4. (optional) enable option 66: http://p1.5060.cloud/cfg

 

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.