This guide will go over how to block a call from a specific unwanted number to your extension.
- Log in to the User portal at:
Florida - https://login.viirtue.com
New Jersey - https://portal.viirtue.com
- Click on "Answering Rules"
- Click on "Allow/Block"
- In the window that pops up, you can enter the 10 digit phone number, using only number digits, no dashes, spaces or parenthesis, and click on the "+" button to add that number to your blocked numbers. You can also check the box to disallow any unknown or anonymous numbers from reaching you.
- When completed adding numbers to your blocked list, click "Done."