How to Block a Call

This guide will go over how to block a call from a specific unwanted number to your extension.


  • Log in to the User portal at:

Florida -

New Jersey -

  • Click on "Answering Rules"




  • Click on "Allow/Block"



  • In the window that pops up, you can enter the 10 digit phone number, using only number digits, no dashes, spaces or parenthesis, and click on the "+" button to add that number to your blocked numbers. You can also check the box to disallow any unknown or anonymous numbers from reaching you. 



  • When completed adding numbers to your blocked list, click "Done."
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