Follow

Fax to email user guide

1. SENDING A FAX

a.FROM A CONFIGURED SENDER ADDRESS, SEND EMAIL TO : 1XXXXXXXXXX@SYNTELFAX.COM

b.ATTACH DOCUMENT TO EMAIL, ACCEPTABLE DOCUMENTS INCLUDE:

• .DOC, DOCX (Microsoft Word)

• .XLS, XLSX (Microsoft Excel)

• .PPT, PPTX (Microsoft PowerPoint)

• .TIF/TIFF (Tagged Image File Format)

• .TXT (Plain Text)

• .HTML(Hypertext Markup Language

• .RTF (Rich Text Format)

• .PDF (Adobe Portable Document Format)

• .JPG, VSD (Visio and JPEG)

• .GIF (Graphics Interchange Format)

c. SHORTLY AFTER SENDING AN EMAIL/FAX YOU WILL RECEIVE 2 EMAILS.  THE FIRST WILL BE SHORTLY AFTER SENDING, CONFIRMING WE RECEIVED YOUR EMAIL AND IT IS BEING QUEUED TO BE FAXED OR REJECTING YOUR EMAIL AND GIVING YOU THE REASON WHY, SUCH AS NO FILE ATTACHED OR UNAUTHORIZED SENDER ADDRESS

d. THE SECOND EMAIL RECEIVED WILL BE A CONFIRMATION OR AN ERROR EMAIL.  IF YOU RECEIVE AN ERROR EMAIL, IT WILL STATE THE REASON WITHIN THE BODY OF THAT EMAIL!

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.